We were bit reluctant after reading few bad comments but decided to stay and experience it ourselves. This hotel has not been anything but expectational to me and my partner. To add to this and to prove my review is genuine, look at my TripAdvisor history - look at the lack of complaints, Dear Chris Gower, We have tried to locate your reservation, booking, arrivals, or details on the house guest list, unfortunately, we are unable to find any details of your stay with us at Atrium Hotel, we are a brand new hotel and do not have any car with smashed windows in our car park as well, Please email your reservation details to info@atriumhotelheathrow.co.uk so we can investigate your concerns, We stayed 1night after visiting chessington world of adventures, we got in after 7 fast check in up to room and down to dinner witch was included in the price, fantastic food, bit disappointed on the tables as I was with a family 3 adults and 2 children, we were not allowed to move tables due to covid which I get tho were in the same family so we're in the same social bubble it would of been less on me if we could of combined tables, this ment we hat to sit apart, that's all I have to say I felt was bad about the place, rooms were big and lovely showers loads of towles and kettle for tea and coffee, my son loved the tv and could watch YouTube, beds were comfy and fresh, breakfast was good fresh basic choice due to covid better then last place I stayed earlier in the month, staff, Dear ClairewQ6072CS, Team Atrium are delighted to receive your positive feedback, we are pleased that you had a wonderful stay with us, apologies about the tables scenario, we should have acknowledged that it is safe for same families to join the tables. Own or manage this property? I would like to make it absolutely clear that from the very first day of hotel opening we have never allowed any external memberships to our leisure complex, we are an exclusive hotel and only residents are allowed access and use of our leisure club, it is impossible for anyone from Hotel team to pass on incorrect information. Claim your listing for free to respond to reviews, update your profile and much more. Thank you Atrium for making our stay great especially in this time. Business-friendly amenities include desks and phones. An awful start! Basically do a search on Bath Road, Heathrow. Which popular attractions are close to Atrium Hotel Heathrow? My partner and I arrived at atrium hotel Heathrow to get greeted with a £16 parking charge but hey, welcome to Hounslow. Apart from not being able to use the facilities we still had access to the so called fine dining restaurant and bar! The Atrium Hotel Heathrow was one that particularly piqued our interest. Claim your listing for free to respond to reviews, update your profile and much more. swimming pool and gym had to be pre booked to use, this could of been advised/ informed to us as this was the decision changer to stay at this hotel. We were shown to our room but on running a bath the water was cold and wouldn't heat, so we had to move rooms. LEARN MORE BOOK NOW. 49-inch LED televisions come with premium satellite channels. Everyone. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hanworth Air Park Leisure Centre and Library, Hotels near Hampton & Kempton Waterworks Railway, Hotels near Richmond University - The American International University in London, Hotels near Heythrop College, University of London, Hotels near The American University in London. Compare reviews and find deals on hotels in with Skyscanner Hotels. It was hellish trying to get booking.com to refund the non-refundable booking. View deals for Atrium Hotel Heathrow, including fully refundable rates with free cancellation. See 157 traveler reviews, 170 candid photos, and great deals for Atrium Hotel Heathrow, ranked #2 of 4 hotels in Feltham and rated 3.5 of 5 at Tripadvisor. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. Great South-West Rd Feltham, Hillingdon, TW14 0AW, United Kingdom #24 of 53 hotels in Hillingdon. The free wifi, which requires no password to access, is the slowest connection I have had the displeasure of using in some time! Near Twickenham Stadium. 4-star Deluxe Hotel, opposite Hatton Cross Underground station - 1 stops from terminal 4 and 2 stops from terminal 1-2 & 3 Hotels offers on-site Orangetree Restaurant and Bar, Cafe Mauro coffee shop open 24 hours a day Secured Chargeable parking On-site Leisure complex for the exclusive use of residents only Indoor Swimming Pool Sauna Steam Room Jacuzzi Fully equipped state of the art Gym with Techno Gym equipment, Response from Guest Relations Manager, Other at Atrium Hotel Heathrow, Response from IP Singh, General Manager at Atrium Hotel Heathrow. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Bathrooms include showers, complimentary toiletries, and hair dryers. Find 391 listings related to Atrium Hotel in Downtown Savannah on YP.com. DO NOT BOOK THIS HOTEL !! Search for Atrium Hotel Heathrow discounts in Hounslow with KAYAK. We value your privacy To give you a personalised experience we (and the third parties we work with) collect info about how and when you use Skyscanner. Drive a few miles up the road and choose one of many hotels servicing the area that are much nicer. See 157 traveler reviews, 170 candid photos, and great deals for Atrium Hotel Heathrow, ranked #2 of 4 hotels in Feltham and rated 3.5 of 5 at Tripadvisor. Fabulous hotel accompanied by terrible service! Which, of course, did not mean booking.com sent ME the refund. Upon checking in we was informed that the leisure complex I.e. So much so that we left immediately and went to stay at the Novotel up the road. Response from Guest Relations Manager, Other at Atrium Hotel Heathrow Responded 15 Sep 2020 Dear Antseeker, you seem to have stayed at a different hotel, we are a brand new 4-star deluxe hotel with 24 hour security and all of the Covid precations in place, we do not entertain or have any of the above issues described by yourself Fire alarm went off - people taking drugs and smoking ! A special thank to the reception as well to Zuhaib and his crew. Please don't be fooled by the false advertising that is displayed on their website. ... has received 356 reviews… It bills itself, on its website, as “the capital’s latest icon” …… how could we resist? If you think there is no such thing anymore as good service, and no company cares about goodwill, please check out this hotel because it's really refreshing to deal with the exceptions. Are there any historical sites close to Atrium Hotel Heathrow? What are some of the property amenities at Atrium Hotel Heathrow? Definitely recommend and looking forward to bring my family. This is the version of our website addressed to speakers of English in the United States. Guests' Choice See the hotel £38 per night (Latest starting price for this hotel). Atrium Hotel Heathrow: What a Gem - See 158 traveler reviews, 170 candid photos, and great deals for Atrium Hotel Heathrow at Tripadvisor. I had a booking and COVID hit and I couldn't leave my country. OTOH, I can't say enough good things about the Atrium staff. A stunning five-storey atrium floods the main space with natural light. We were told almost straight away that the swimming pool is fully booked out until the next evening so we would not be able to swim- the reason for this is because apparently local people in the area book it up??!?! Bathrooms include a shower, complimentary toiletries and hairdryers. At Atrium Hotel Heathrow, you'll be 7.5 km (4.7 mi) from Twickenham Stadium and 16 km (9.9 mi) from Hampton Court Palace. We stay in many hotels, as a family, and this is one of the, if not the worst, I've been to. 4-star Deluxe Hotel, opposite Hatton Cross Underground station - 1 stops from terminal 4 and 2 stops from terminal 1-2 & 3 Hotels offers on-site Orangetree Restaurant and Bar, Cafe Mauro coffee shop open 24 hours a day Secured Chargeable parking On-site Leisure complex for the exclusive use of residents only Indoor Swimming Pool Sauna Steam Room Jacuzzi Fully equipped state of the art Gym with Techno Gym equipment, Response from Guest Relations Manager, Other at Atrium Hotel Heathrow. The hotel is very new and clean. Looking for Atrium Hotel Heathrow? ( This should not be allowed) we were really disappointed as the pool was the only reason we booked here in the first place. Our normal Breakfast Buffet offer has an absolutely huge variety of hot and cold selection, due to current guidelines we are serving plated breakfast for the time being, We hope to welcome you back in the very near future Best Regards Guest Relations Manger. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. I stay at a hotel 4 days a week so I thought I would try this one ! Spacious and furnished rooms suitable for those who arrive in London and want a rest before moving to another place or a distant city or for those who come to London before leaving very close to a train station and a car rental store and a gas station with a good grocery We experienced the great hospitality from this airport hotel. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Atrium Hotel Heathrow that suits you best. 329 reviews of Atrium Hotel "There's a mix of good and bad about this place. more. There are more places to choose from in the Feltham area. I really do not recommend this hotel and would not want anyone else to experience what we did! Nice and clean hotel very close to Heathrow Airport. Atrium Hotel Heathrow - Hillingdon 51.466437 , -0.421007 Great South West Rd Feltham England Tw14 0Aw , Hillingdon , United Kingdom , TW14 0AW show map Nearby attractions include Xscream Escapes (3.3 miles), Bushy Park (4.8 miles), and Sunbury Park Walled Garden (3.3 miles). On pulling up in the car park, there was one other car that had all its windows smashed, it was filthy. First visit to the UK, Sighting London, Windsor and Oxford> Easily travelled around everywhere, staff on reception very knowledgeable about best ways of travelling to the various places. Finally, I was able to get a refund after months of struggling with booking.com by going directly to the Atrium and I have to say that the people I dealt with were super easy to deal with, and kind. Popular attractions Twickenham Stadium and Hampton Court Palace are located nearby. I said I'd give them a good review, though I hadn't had a chance to stay there. No BS. All rooms offer air conditioning, fridge, safe, hair dryer, flat screen TV's with multi national channels. Does Atrium Hotel Heathrow have an airport shuttle? See more questions & answers about this hotel from the Tripadvisor community. Business-friendly amenities include desks and phones. Our room was very clean and well presented in the fantastic setting off the newly built hotel. Just one stop from Heathrow Airport, the new Atrium hotel leads London in iconic design, both inside and out. All staff is friendly and courteous. Not a great start! Now $56 (Was $̶8̶5̶) on Tripadvisor: Atrium Hotel Heathrow, Feltham. 49-inch LED televisions come with premium satellite channels. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Upon arrival in the car park, there was one other car that was ultimately battered with its smashed windows and filthy appearance instantly creating an uncomfortable atmosphere. Discover genuine guest reviews for Atrium Hotel Heathrow along with the latest prices and availability … These are much bigger. Great South West Road, Feltham, Hounslow TW14 0AW England, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. 49-inch LED televisions come with premium satellite channels. Are there opportunities to exercise at Atrium Hotel Heathrow? Atrium Hotel Heathrow offers 612 forms of air-conditioned accommodation with a safe and complimentary slippers. The executive rooms at Atrium Hotel near London Heathrow airport are generously spacious and feature a king size bed, seating area with a sofa bed, a desk and a walk-in shower with luxurious toiletries. 5. We stay in lots of hotels and this is one of the, if not the most, horrible! I had to email and phone over and over, convincing them to check their records (I had the transfer info directly from the Atrium's accountant). The rooms are ok and clean but functional, Dear Hayley, Thank you for taking the time to give us your feedback, apologies for any inconvenience, our car park is one of the most secure within Heathrow, fully marked, very well lit, fully covered and monitored by CCTV 24/7 with number plate recognition cameras We have 2 receptions at Atrium, the famous Neon Pink and an Air Crew check-in, coming from Hatton Cross Station entrance is main guest reception, if a guest arrives from car park they are greeted at Aircrew reception, as part of our service commitment we have trained our teams to check any guest from both receptions. Guests praise the central location. Twickenham is 6 miles from Atrium Hotel Heathrow, and on event days the hotel operates a shuttle bus to Twickenham for an additional fee. WiFi is free, and this hotel also features an indoor pool and a restaurant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Review of Atrium Hotel Heathrow. What food & drink options are available at Atrium Hotel Heathrow? right away, sending the money back to booking.com as was the protocol. What are some restaurants close to Atrium Hotel Heathrow? Review of Atrium Hotel Heathrow. When attempting to leave, the staff threatened to not give us a refund and did not co-operate, instead claiming that we had 'checked in'. Stayed 3 nights travelling into and out of Heathrow. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Guests can enjoy an on-site restaurant and a lounge during their stay. Drive a few miles up the. At heart, it's a generic low-end motel with a pool that has been spruced up a bit. Own or manage this property? Please see our partners for more details. I had a big trip planned and there were many bookings I had to be reimbursed for. Reviewed 11 May 2019 . Stay at this 4-star business-friendly hotel in Feltham. As we couldn’t use the swimming pool we decided to test out the easily accessible “restaurant” to walk in to an open plain canteen style room with empty tables (for a reason) and a slip and slide, Dear Danny H Thank you for your positive comments with regards to our product and rooms, I have done a full investigation into your comments and my findings are as below Booking.com - clearly displays limited availability of slots for the use of leisure complex, we pride ourselves to be on of the safest hotels to stay during current times and take the safety of our customers very seriously, pre-booking system has been put in place so we can sanitize all of our facilities every hour, Upon arrival, you were checked in by a Duty Manager and were offered a choice of payment on arrival or departure, you had chosen the option of pay on arrival and as you go, this activates a no post charges to the room and you had to settle in the bar and restaurant, an option selected by yourself you have mentioned yourself that you have arrived just past 10 am for your breakfast and were welcomed in the restaurant, our check out time is 11 am, buy the time you had finished your breakfast and decided too late checkout, you had the opportunity to pass by the reception and extend your stay and it would have taken no more than 2 minutes Our reception team are unable to go to guest bedrooms for extensions and charges both in terms of Covid safety and also safety and security the team which is our priority as well, I am struggling to understand the reasons for your mention of fall in service standards when we had given you the option of pay on departure in the first place prior to check-in Best Regards. Dear Guest, Thank you for your positive feedback, greatly appreciated by Team Atrium. The Atrium Hotel is a brand new urban retreat offering 612 ultra chic bedrooms, delectable culinary offerings, sizeable event spaces and exquisite wellness. more. Fabulous hotel accompanied by embarrassing service! During your stay, you'll be close to Twickenham Stadium. There are more places to choose from in the Feltham area. From the room to the service we only experienced 5 star service from all staff who was friendly, courteous and polite. There are lots of other great hotels literally minutes away which are all much better than this dump . We took the lift to the reception and were greeted with dirty floors and empty lobby which looked like an unfinished renovation. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. You have been warned!!! If you like noice - fighting - drunk people book here . On trying to obtain a refund, the hotel were rude and refused. Maybe take a dip in the indoor pool. Atrium Hotel Heathrow offers 612 air-conditioned accommodations with safes and slippers. Hotel Description. We’ll even let you know about secret offers and sales when you sign up to our emails. All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, We walked in and straight back out again...this visit was short-lived and utterly disappointing! We left immediately and went to stay at the Novotel which is only up the road...and what a delight it was! The Atrium Hotel Heathrow also offers a choice of meeting and event spaces for up to 1,000 delegates. This is the version of our website addressed to speakers of English in United Kingdom. Atrium Hotel Heathrow, Feltham: 157 Hotel Reviews, 170 traveller photos, and great deals for Atrium Hotel Heathrow, ranked #2 of 4 hotels in Feltham and rated 3.5 of 5 at Tripadvisor Dear Tay Markie, Thank you for taking the time to give us your positive feedback, genuine guests like yourself are required within the industry to help us showcase both our product and service, I will share your compliments with pride in our team meeting as this will go a long way to encourage them for keeping up best in class service standards We look forward to welcoming you again in the near future Best Regards. Avoid at all costs! Is parking available at Atrium Hotel Heathrow? Be aware that if you park in the underground carpark ( which incidentally is not finished being built properly and has no road markings or proper signage which makes it confusing) you then come up to a very makeshift looking 'enterance' not the one shown in the photos with the cool neon pink. Guest reviews for Atrium Hotel Heathrow Everyone (2) Couples (2) Family (1) 4. We stayed here for 3 nights and couldn't fault any thing. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The pictures on the site advertising are incredibly misleading. Atrium Hotel Heathrow's central location gets high marks from our customers. All of them went pretty smoothly but for the Atrium, which I'd booked through booking.com. Always take the corner suite. Conveniently located restaurants include La Dolce Vita, Sidra, and Umi. Does Atrium Hotel Heathrow offer any business services? Whilst most airport hotels belong to big chains (IHG, Marriott, Hilton etc), this one was curiously unbranded. Had an amazing stay with my family and couldn't fault a thing. When I checked in, the front desk put me in a "non-smoking" room on the ground floor that smelled like stale cigarettes. Atrium Hotel Heathrow is rated "Very Good" by our guests. What a mistake ! See reviews, photos, directions, phone numbers and more for Atrium Hotel locations in Downtown Savannah, Savannah, … Room types may vary. Taxes and fees that are shown are estimates only. I'm giving the Atrium Hotel 5 stars even though I did not stay there. The pool is amazing and relaxing. Reviewed 29 June 2019 . We got the lift to the reception and were greeted with dirty floors, the whole place was a mess. The buffet is fully Indian. Many travellers enjoy visiting York House Gardens (4.4 miles), Syon House and Park (4.7 miles), and Ham House (4.9 miles). Please see our partners for more details. We have altered our restaurant seating areas to ensure social distancing to provide one of the safest and secure Hotels to stay within Heathrow, we even provide complimentary covid safe kits on arrival to all our guests Best Regards, Guest Relations Manger, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hanworth Air Park Leisure Centre and Library, Hotels near Hampton & Kempton Waterworks Railway, Hotels near Richmond University - The American International University in London, Hotels near Heythrop College, University of London, Hotels near The American University in London. Atrium Heathrow - Best Price (Room Rates) Guarantee Book online deal and discounts with lowest price on Hotel Booking. Where to begin! Yes, Atrium Hotel Heathrow offers an airport shuttle for guests. They understood and put the refund through. Atrium Hotel Heathrow offers 612 air-conditioned accommodations with safes and slippers. Check all reviews, photos, contact number & address of Atrium Heathrow, London and Free cancellation of Hotel. This Feltham hotel provides complimentary wireless Internet access. Now $48 (Was $̶6̶5̶) on Tripadvisor: Atrium Hotel Heathrow, Feltham. It is a bit tricky to get to the airport since … Great South West Road, Feltham, Hounslow TW14 0AW England. Search for the cheapest hotel deal for Atrium Hotel Heathrow in Hounslow. I would have been there in April 2020. Overall a good hotel near airport for one night stay. It means we can remember your details, show ads that interest you and keep … Service, Comfort and Convenience - ALL just one stop from Heathrow Airport Presenting London’s latest icon which is located within 5 minutes of Heathrow Airport - The Atrium Hotel. I am not a big fan of writing reviews however after reading some of the reviews below and staying for 3 nights in this beautiful hotel, this hotel is worth writing a review. But next time I can be in London, I will be staying at the Atrium Hotel. Enjoy free WiFi, an indoor pool, and a restaurant. This Feltham hotel provides complimentary wireless Internet access. road and there is a lovely strip of hotels with friendly staff, a clean atmosphere and excellent service. The seedy long corridors surrounding the pool do not make a good impression. At 612 rooms it is also gigantic. Bathrooms include showers, complimentary toiletries, and hair dryers. Payments made by partners impact the order of prices displayed. The Atrium Hotel Heathrow is a brand new hotel, so you’d expect to have fast wifi and plug sockets everywhere. Atrium Hotel Heathrow, Feltham: See 157 traveller reviews, 170 user photos and best deals for Atrium Hotel Heathrow, ranked #2 of 4 Feltham hotels, rated 3.5 of 5 at Tripadvisor. Somehow, they didn't seem to 'get' the pandemic, or that people couldn't even fly into London, even if they could fly out of their home country. Finally, I received the money back but it left a bad taste in my mouth and I won't book through them again. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Our guests praise the helpful staff and the overall value in our reviews. The hotel is newly built and everything is spot on. Just so glad I was alone and not with my family, Dear Antseeker, you seem to have stayed at a different hotel, we are a brand new 4-star deluxe hotel with 24 hour security and all of the Covid precations in place, we do not entertain or have any of the above issues described by yourself. Built in 2019, this 4-star hotel has 612 rooms over 5 floors. Parking is available but reservations are required and subject to additional charges. Yes, a parking garage and paid private parking on-site are available to guests. All facilities are spotless and clean considering how busy the weekend was at the hotel. By a verified traveler on Aug 31, 2020. Review comment Guest Relations Manager responded on Sep 24, 2020. The food was good. We recommend calling ahead to confirm details. This is not the case. They really care about their customers and however it was a short stay, I can advise everybody a stay in this hotel. We do currently have a booking process for the short term for all our residents and that is purely based on the fact that we value our esteemed guest's safety as most important, we maintain social distancing in place in the leisure club, fully sanitize every single area after each slot used. This Feltham hotel provides complimentary wireless Internet access. Hotels near Atrium Hotel Heathrow, Feltham on Tripadvisor: Find 67,189 traveller reviews, 1,541 candid photos, and prices for 1,929 hotels near Atrium Hotel Heathrow in … Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge. Hillingdon hotel reviews → Reviews of Atrium Hotel Heathrow Reviews of Atrium Hotel Heathrow 4 stars.