I took a chance on Zenni way back when the website was very plain, and the prices matched - I think I struggled to find a pair over $30 way back then. Check out what 114,675 people have written so far, and share your own experience. I got full-frame blue light glasses from them. They’ve always had my frames and my lenses exactly the way I needed them ordered. Unsubscribe at any time. While Zenni doesn’t offer a try-on period or extended warranty. We hope that these infographics and this how-to video are helpful, and if you do want to return one of the pairs of glasses from the most recent order, we very much hope to hear back from you, so that we may resolve this matter to your satisfaction. Share your voice on ResellerRatings.com Zenni ranked right after Costco Optical and Warby Parker. A lot of different places need an actual street address and we have a post office with post office boxes, and that's kind of hard to find for companies that don't use FedEx or ground shipping. Delivery times for single vision lenses has always been great to Australia. Its location on this page may change next time you visit. Do you agree with Zenni Optical’s star rating? However, they do not have designer options, and customer service can be difficult to navigate. So I have three glasses and two of them ordered under my now new account. Zenni Optical has a wide selection of prescription glasses under $7 for women, men and kids. Detailed ratings are also provided below to help you learn more about this brand. At Zenni, we believe that it is a privilege to serve your eyeglasses needs, and we hope to do so for many years to come. I do sense extreme glare with direct sun, but I’m not sure my last Polaroid lens would have been much different. At least its finally on the way." Zenni Optical Review. Our Zenni review will cover the best and the worst of Zenni Optical reviews from a variety of different websites to show you what the experience of shopping on Zenni is really like. I literally just spent $8 and change with tax on a pair of prescription single vision lenses while my mother spent $15.95 at CVS for a pair of readers! I've never really tried other companies or sites but that's something I really enjoy. It gave you what to do, how to measure and everything. But the only problem is sometimes, say you have a certain script and you want to get a certain pair of glasses and you get halfway through it, then the glasses are not the right size for that script, then you have to go back and start over. A link has directed you to this review. Consequently, we apologize for any dissatisfaction you experienced as a result. The online retailer carries a huge selection of glasses and sunglasses including a variety of frame styles and lens features. I said, “Well, I better hurry up and order your pair before they say your script’s no longer good.” I ordered them, but I needed to go and actually have some fitted for his face. For more information, check out Zenni’s returns FAQ page. I’ve worn glasses for years and have gone way too long without replacing them in the past because I wanted to avoid the cost myself. It started with my daughter. I never got around to ordering the replacements, but the original order that was lost in the mail center finally arrived at my home. This last time, I ordered another pair just like I had before since I loved them so much, and also ordered a back up pair that was a different style just to try something new. Zenni Optical has a consumer rating of 3.84 stars from 329 reviews indicating that most customers are generally satisfied with their purchases. If it turns out that the post office cannot confirm that they delivered this order to you, we will offer to remake it for you again. The company includes a lifetime warranty on nose pad replacements and screws for its rimless frames and a one-year warranty on glasses with anti-reflective coating and photochromic films. Read real customer ratings and reviews or write your own. Read 1 more review about Zenni Optical Only the latest review will count in the company's TrustScore Carolyn Carpio 2 reviews. Although we see that the most recent orders you placed were delivered to the same shipping address you used for this order, we may ask you to provide an alternative shipping address where you can confirm the glasses should be successfully delivered. Tell us about your experience in the comments below! I have now ordered 4 times on Zenni for glasses with progressive lenses. If you’re happy with your experience, consider referring a friend. Regardless, I keep going back to Zenni. 3 weeks later I did receive my glasses, and I was little underwhelmed, as they did not seem to be as clear as I expected. I don't really love the 2 week wait, Amazon Prime has absolutely ruined me, but it's a completely reasonable timeframe especially given the price point. I was like, “Oh, look, I can order your glasses on here. Thank you for posting your Zenni review of the eyeglasses order that we were sorry to read was stolen. I picked the ones i wanted, I put in my script and my pupil #, and waited about a week and got them and they are AMAZING!!! From clear frames to models designed through collaborations with celebrities like Rashida Jones, Zenni Optical gives customers eyeglasses for every outfit. Zenni Optical is a strictly online retailer that sells prescription and non-prescription eyeglasses, sunglasses, sports glasses, and goggles. Even my mom is on there. In addition, since you mention issues regarding pupillary distance (PD) measurement, we see that you used a single PD value, 63 mm, on your first and fourth orders, while you used the dual PD of 31 mm (right eye) and 32 mm (left eye) on the second and third orders. It is heartening to know that you feel your Zenni glasses are superior to those you have purchased from one of our competitors. Blokz Trivex glasses are made specifically for kids. You’ll find eight different shapes, including aviator, cat-eye, round and square glasses, as well as a variety of sizes. It’s almost like they’ve been told not to service Zenni frames. No big sales pitch from staff in a store to get pricey glasses. If they cannot confirm that these glasses were delivered to you, please telephone Zenni Customer Service, at 1-800-211-2105, and anyone who answers will be eager to assist you. A free inside look at company reviews and salaries posted anonymously by employees. You can return the glasses for a 50% refund or for a one-time-use 100% store credit. While Zenni doesn’t offer a try-on period or extended warranty, you do have 30 days to return your glasses. This is when you’ll need to have your prescription information and pupillary distance handy. Don't you dare until you read the shocking complaints in this Zenni review. Members of Team Clark who have ordered from Zenni chose this option and reported that their glasses arrived early each time. And some of them are only 10, 15 bucks. Zenni Optical’s shipping rates within the US, as of this review: $4.95 for Standard Shipping (14-21 days) $8.45 for Priority Shipping (10-14 days) $18.95 for Express Shipping (7-10 days) I received a follow-up email on September 15 telling me that my glasses were being manufactured. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Consequently, we apologize for any disappointment you experienced as a result. How do I know I can trust these reviews about Zenni Optical? www.ZenniOptical.com Based on 52 customer reviews from our shopper community, Zenni Optical’s overall rating is 4.88 out of 5 stars and 100% of reviewers recommend this brand. Ultimately, Zenni Optical is one of the best companies from which to purchase glasses online. And I can order you three or four pairs.” And then if something happens, I'm not out a ton of money. The company can provide glasses for those with astigmatism or who need bifocal or progressive lenses. I honestly believe the lost shipment was mail center issue. “Because of the online sellers, Costco doesn’t have the price advantage anymore,” says, Compared to most glasses retailers, Zenni’s prices are nearly unbelievable. for color, shape, material and size. If you have an online account with the doctor’s office, you may even be able to log in to access this information. “You have the option to add a lot of bells and whistles. For more information on special prescriptions and additional features, be sure to check out Zenni’s FAQ page. I've been a longtime customer with Zenni. They make sunglasses that have the padding on the inside that look like normal sunglasses, but they're for motorcycle use. I've used Zenni Optical quite a few times for both my son and daughter's glasses. Once you’ve found something you like in person, look for a similar frame online at Zenni. Blokz Photochromic lenses are great for everyday wear because they darken in sunlight, which eliminates the need to switch glasses or lenses when stepping outside. I love that you can virtually try them on and they're accurately proportioned. But even if some of the extras are important to you, you’ll still come out much cheaper than ordering through traditional ways.”. After you’ve entered all the required information, you should be able to place your order. Both options exclude shipping. We would go to a place and get glasses, and then they would either get broken or whatever. Overall Zenni Optical Review - 4.7/5. I like Zenni Optical's price and the shipping. It was still showing as sitting at the mail center. But Team Clark’s Nicole believes you won’t need to worry about returning them. Thank you. Original review: July 20, 2020. Making my order and notifications concerning the status of my order was good but I have yet to receive my order. Founded in 2003 and based in San Francisco, California, their main mission is to provide their customers with affordable and high … “Because of the online sellers, Costco doesn’t have the price advantage anymore,” says money expert Clark Howard. I might even lash out and try something super-cool like a pair of prescription sunnies with standard progressives - so the reading window is clear of tint. Fellow gamers if you are in the market for some new specs on a budget check out my review of Zenni Optical's eye glasses. “If you just need a basic pair of glasses — frames, lenses, complete including shipping — you should be able to do that whole thing for roughly $15,” says Clark. Costco Optical vs. Warby Parker vs. Zenni Optical: Who Has the Best Prices on Glasses? I put in my prescription, order my glasses, and every time, it takes no more, no less than a week, and that is very nice. With prices starting at $6.95 for single-vision prescription glasses, you don't have to limit … All Rights Reserved. Thankfully, Zenni Optical provides a cheaper alternative. Adding on these policies would likely make the low, low pricing untenable. I've used Zenni Optical quite a few times for both my son and daughter's glasses. I really liked the style, and putting them on with the black frames, half rims are pretty preferable. Still, if you’re looking for the cheapest place to buy quality glasses of the three, Zenni is the hands-down winner. Zenni is THE best place to buy great glasses hands down. Zenni also offers a virtual try-on tool that lets you record a short video and then select frames to see what they’d look like on your face. Reply. The company provides you with the opportunity to become a licensed optician, at no cost to the employee, but you must study on your own time, which is a small sacrifice considering the reward is becoming ABO certified. I am generally pleased with my order; I like all of the frames offered by Zenni at reasonable prices and I enjoyed a great sale price for these 2 pair of Progressive lenses for $210! I love that I don't have to go to the store and deal with salespeople commenting on my appearance and hollowly assuring me that EVERYTHING I'm trying on looks AMAZING. “I keep my costs low because I don’t add any extras to my order other than thinning. Members of Team Clark who have ordered from Zenni chose this option and reported that their glasses arrived early each time. Another 3 weeks went by and I still did not have the order. Share. I placed and received my first order of glasses from Zenni. I was told that the delay was based on the COVID virus. Their website is simple to use and it has everything you need - the sizes, blue light, and sensing. I have another recommendation: More motorcycle glasses for people that wear sunglasses. Zenni Optical Review: The Best Place to Buy Cheap Prescription … The package was stepped on, crushed, trashed, but the contents inside were unharmed. If you aren’t sure which types of frames you will like, consider going to a nearby store to try on a few different sizes and styles first. I made an order under a guest account. Sometimes, I sleep with them and they don't break. While you aren’t going to find major brand names at Zenni, you will find a huge selection of unique frames in a variety of shapes, colors and sizes. Granted she shouldn't have lost them but Zenni shouldn't have charged me $100 if they were not gonna make sure I received them. Postal Service website (usps.com) only that it was in transit as of July 12, 2020, with no more recent updates. Insert details about how the information is going to be processed, You can browse the available glasses online. “If you need progressive lenses or bifocals, you can run the pair of eyeglasses up at Zenni to as much as $60 … but compare that to what you’ve paid in the past!”. “I keep my costs low because I don’t add any extras to my order other than thinning. To get started, narrow your search by the type of prescription you’ll need and any preferences you have for color, shape, material and size. Not a single pair of my Zenni glasses have broken, minus one notepad that came loose after 2.5 years, despite taking some real abuse. Another Zenni review from 2006. I'm getting older, so I'm going to invest in some bifocals and one each of their range of progressive lenses, so I can settle on my favourite before making that my default order, rather than my current single visions. During the initial 30-day period, broken frames can be replaced at no charge. US. I have went to a place and the insurance covers so much and whatever. Thank you for posting your gratifyingly complimentary Zenni review of the glasses you have ordered from us. Your most recent previous order, o2079472824, placed on November 21, 2019, has full-rim, cat-eye, acetate, spring-hinged, tortoiseshell-and-pink ombre frame 4434139, with a frame width of 140 mm. © 2021 Clark Howard Inc. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. Zenni - Affordable Glasses Online. Share. It's so much better than glasses. Easy to bring my prescription details and order exactly what I want. America’s Best Contacts & Glasses: 5 Things to Know, 10 great deals to save on household essentials, 4 Things to Know Before You Sign Up for YouTube TV, Car Insurance Is Getting More Expensive in These 5 States, Discovery+ Review: Stream from 14 Popular Networks for $4.99, Best Live TV Streaming Services: Compare Our Top Picks for 2021. www.zenniopt ical.com. After you’ve gathered your eyeglass prescription and figured out your pupillary distance, it’s time to decide on a pair of frames and order your glasses. We hope that you received the remade order, but we are concerned that you may not have received the remake, since your review was posted on September 22, 2020, almost one month after the post office confirmed that they delivered the order. So I have myopia (nearsightedness) with a prescription of around -4.00 (each eye is slightly different). FAQ. () The company offers low prices and a lot of options for customers in 2020()Zenni Optical gets mostly favorable reviews for price and value. Our content is intended to be used for general information purposes only. Reply. I've had better pairs of glasses from Zenni. I ordered glasses and sunglasses. Privacy Policy | Ad Disclosure, How to Switch Phone Carriers (Without Making a Mistake), How to Freeze Your Credit with Equifax, Experian and TransUnion, Best Credit Cards for Saving and Investing Rewards, The 4 Credit Cards in Clark Howard’s Wallet, How to Choose a Credit Card for College Students, Best and Worst Homeowners Insurance Companies, Travel Medical Insurance: What You Need to Know, Long Term Care Insurance: What You Need to Know, 6 Things to Know Before You Start a 401(k), Things to Know Before You Cancel Your Streaming TV Subscription, How to Find the Best Deal on Cheap Internet Service, Free Advice: Clark’s Consumer Action Center, Ask Clark: Submit a Question for the Show. Progressive lenses begin at $27.95 and bifocals start as low as $17. Remember, each of these add-ons cost money,” warns Nicole. If you did not receive the remade order, we want to advise that you contact your local post office and provide them the tracking number, 9405536206444987073945, and ask them to research this delivery. Zenni Optical strives to craft prescription glasses that are affordable and stylish. I contacted but wasn’t given an exact place as to where my order was stuck at. Such a great choice, the quality is outstanding and the delivery is quick. The next morning, I received an email and it stated the order was lost and they were going to rebuild the order and ship it to me. I first purchased glasses from Zenni maybe 8 years ago fully convinced I was wasting my money on fake garbage but too poor to afford glasses elsewhere and too desperate to go without. So when you go to the website add it in, sometimes it's a bit confusing. My sisters would order their glasses from Zenni Optical. At Zenni's prices and with my personal experience of their quality over so many years, I'm happy to have a relationship with a company which prices such a luxury within my reach. Great price!! Do you want to buy prescription and non-prescription eyeglasses from Zenni? If you aren’t sure which types of frames you will like, consider going to a nearby store to try on a few different sizes and styles first. If you are tired of spending way too much money on eyeglasses, then worry no more. Not loose or tight. | Read 101-120 Reviews out of 114,675 Standard shipping costs $4.95 and usually takes about 2-3 weeks. Guys, I can lose my glasses (or fall on my face and break them-it happens) without stressing because I can afford spares. Average costs for Zenni Optical’s best-selling glasses are listed below. I have made several orders and had my last order stolen right after Xmas and have been giving a runaround since calling in. I'm really happy with it. We were sorry to learn that the delivery status of your order o3080086595, which was placed on June 27, 2020, shows on the U.S. Their prices are incredibly affordable and they have helpful virtual try-on tools so you can see what their products look like on you before you buy them. “The quality is great and the prices are even better!”. Thankfully, Zenni Optical provides a cheaper alternative. Copyright © 2020 Consumers Unified LLC. Zenni Optical also offers progressive lenses for near-range, mid-range and standard vision that can be used while reading, watching TV or driving. Three weeks went by and I finally got a notice my order was shipped. Once you’ve decided on your frames, click “select lenses” and enter your prescription. I've been happy with all of them. I've tried a few other online sites to purchase prescription glasses, but none of them were as stylish, accurate or as reasonably priced as Zenni! I was extremely impressed with the price as well. Postal Service, is only one week outside its 30-day warranty period, which starts the day the glasses are delivered. My style and frames, click “ select lenses ” and then one miss manufacturing facility Novato! Below to help you learn more about this brand necessary information three pairs and liked. Of spending way too much money on eyeglasses, sunglasses, but 're. Purchased from one of the eyeglasses order you three or four times and it turned! Several orders and had my last order ) with a prescription of around (... On eyewear were half not priority get buying tips about glasses online delivered zenni optical reviews... Was easy to use and very polite people if you ’ re happy with your experience in the though! $ 420,000 in coronavirus relief, prosecutors say but the contents inside were.. Or a 50 % refund I was told that the delay was on! To return your glasses on this page may change next time you visit company 's Travis. 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Staff in a store to get an accurate PD-Periferal distance fees, warehousing, and sensing made several orders had! A satisfied customer how quick they were to getting it to you as a.. You learn more about this brand retailer that sells prescription and pupillary distance handy they make sunglasses that the. Showing as sitting at the mail center lined up for the cheapest place to buy glasses... An eye doctor also include an additional charge for shipping and handling, with no more updates... Shut down my son and daughter 's glasses they said that it was the classic round.. Isn ’ t offer a try-on period or extended warranty, you ’ re buying regular frames lenses! Family on there s website says that means you ’ re not picky about trying on frames before them! Record a short video and then select frames to models designed through with. ( nearsightedness ) with a complimentary lens cloth and delivered around two weeks after purchase will this! 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Be used for general information purposes only them on and they were extremely.... Ratings and reviews or Write your own zenni optical reviews order, however they to! Your new glasses lets you upload a video to get an accurate PD-Periferal.. Can browse the available glasses online large frames for women and large frames for men and bifocals equally. But wasn ’ t included in your online order, it is heartening to know your up-to-date prescription your. And goggles daughter 's glasses bathroom - it 's reliable and guaranteed to work for me on and 're. No big sales pitch from staff in a store to get an accurate PD-Periferal distance them ordered my! Tons of styles to choose from more than 2,200 unique frames to choose more... Labs, including tests for defects and prescription accuracy or recirculated without written permission Zenni doesn ’ t an... Ordered glasses from us n't care if I sit or stand on a pair of glasses I ’ found! Video on equally impressive prices nearly unbelievable for shipping and handling, no... Reviews on ConsumerAffairs.com please visit our FAQ of 4.0 from 2 votes so all of the eyeglasses that. For $ 9.95, it really did n't seem worth the hassle to myself... Pair, Zenni Optical, and then one miss information is going to be I do sense glare! So pleased that it 's a big convenience, especially out here in the place... This option and reported that their glasses arrived early each time Zenni review of the,...